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Warranty
LIMITED MOTORIZED VEHICLE WARRANTY
ATTENTION ALL DEALERS & CONSUMERS:
Important Warranty Information
Please fill out and mail the
Consumer Motor Vehicle Delivery Preparation & Inspection Form along with your original dated receipt to register your product
for warranty. If your product is not registered it will NOT be covered by
our warranty under any circumstances. Please be sure to fill out this form
"completely" and to include your original "Dated" receipt when
you mail the form to RMK Motorsports, LLC. Once you complete the form please
mail the form to:
RMK Motorsports, LLC
883 W. Blue Downs St.
Meridian, ID 83642
DOWNLOAD OUR WARRANTY FORM HERE (CLICK HERE)
Limited Motorized Vehicle Warranty on all RMK
Motorsports, LLC products
Q&A
What is covered and for how long?
What is not covered?
Who pays for labor?
Who pays for shipping?
Why do you need my part back?
Is my warranty transferable?
Laws and who is responsible for knowing them?
What is your address to send parts to?
LIMITED WARRANTY:
6 Months on powertrain
3 Months electrical
30 Days on all other parts
All warranty must be handled through the dealer where you
purchased your products.
If you can not reach your dealer you will need to furnish a copy of your original
invoice which must show our model number and VIN number on the invoice before we
can warranty your product.
PARTS ONLY FOR ALL PRODUCTS:
THIS LIMITED WARRANTY COVERS THE FOLLOWING PARTS ONLY:
Engine long block assembly, including all internal lubricated parts, i.e. rings,
pistons, pins, crankshaft and, main bearings, the connecting rods, and rod bearings,
camshaft bearings, timing chain gears, rocker arms, valve springs, valve guides,
valve seats, valve push rods, valve lifters, and oil pump. Additionally, the
engine head(s), engine block and cylinder barrels will be covered if they are solely
as a result of the mechanical failure of one or more of the internal lubricated
components specified above. The Cooling system must be in good working order
including cooling fans. Accessory items, including but not limited to electrical
components of all types (distributor, alternator and all sensors and electrical
control devices), fuel systems, gaskets, seals, filters, mounts linkage and fluids
are not covered by this agreement.
TRANSFER CASE:
All internal lubricated parts contained within the transfer case. The
transfer case itself will be covered if damage solely as a result of the mechanical
failure of one or more of the internal lubricated components contained within the
transfer case. Accessory items, including but not limited to, U-joints, electrical
components, linkage, seals, gaskets, mounts or fluids are not covered by this Agreement.
DIFFERENTIAL:
All internal lubricated parts contained within the drive axle housing case.
The drive axle housing itself if damaged solely as a result of the mechanical
failure of one or more or the internal lubricated components contained the drive
axle housing. Accessory items, including but not limited to, backing plates,
all brake system components, cables, controls, linkage, vents, pumps, U-joints,
electrical controls, mounts, seals, gaskets, and fluids are not covered by this
Agreement.
TRANSMISSION
(Automatic or Standard): All internal lubricated parts contained within the
transmission case. The transmission case itself if damaged solely as a result
of mechanical failure of one or more of the internal lubricated components contained
within the transmission case. The Complete hydraulic system must be flushed
including integral transfer case, oil cooler, lines, and new filter(s) installed
Accessory items, including but not limited to, modulators, governors, electrical
controls, linkage, mounts, seals, gaskets, and fluids are not covered by this agreement.
COVERAGE AND LIMITATIONS: You must have a professional mechanic (any small engine
repair shop, motorcycle shop, or local auto repair shop) or an authorized RMK Motorsports,
LLC Dealer assemble your new motorized vehicle and do the prep work to assure your
is in good working condition. You will need to provide proof of this when
filing a warranty claim, so keep your receipts. Subject to the limitations
stated in this agreement, RMK Motorsports, LLC agrees (at its sole discretion and
election) to replace a covered component if the covered component fails as a result
of one or more of the internal lubricated parts within the component stated warranty
period from the date of purchase, while the component is being used under the conditions
and in the manner specified by its original manufacturer.
The following items are not covered under any
circumstance:
Tires, rims, body panels, fuses, forks, shocks, gaskets,
light bulbs, seats, CV Boots, oil filter, air filter, fuel filter, filters, clutch
wear parts, cables, drive belt, chain, spark plug, any part made from rubber, belts,
brake linings and/or pads, batteries, sprockets, external springs, clips, nuts,
bolts, fasteners, frame.
THIS AGREEMENT AND LIMITED WARRANTY IS VOID IF ANY OF
THE FOLLOWING IS TRUE:
· THE DAMAGE
TO THE COMPONENT IS CAUSED BY AN ACCIDENT
· THE CUSTOMER
FAILS TO FOLLOW THE MINIMUM MAINTENANCE AND BREAK-IN
· REQUIREMENTS
SUGGESTED BY THE MANUFACTURER. AND FAILS TO PROVIDE PROPER SERVICE DOCUMENTS
· THE DAMAGE
TO THE PRODUCT IS CAUSED DURING SHIPPING
· PRODUCT
IS USED IN A MANNER WHICH IT WAS NOT DESIGNED FOR
· THE PRODUCT
IS MODIFIED IN ANYWAY
· THE PRODUCT
IS USED IN RENTAL BUSINESS.
TOWING CHARGES:
All towing and/or shipping charges incurred are the responsibility of the
customer.
REPAIRED COMPONENTS:
If the components are repaired under the terms of this agreement, they will
be repaired or replaced with component parts in-kind and quality.
LABOR TO REPAIR OR REPLACE PARTS: RMK Motorsports, LLC does
not pay or reimburse any labor cost under any circumstances.
S&H Charges and WHO pays:
IN WARRANTY:
If your product is still under warranty you may return any part for exchange,
at your expense, to our Boise Idaho Distribution center. We will pay return
shipping to you unless it is determined your part was abused or damaged other than
manufacturers defect. Your dealer may handle the parts exchange for you at
no expense to you, however the option to do so is that of the dealers and we have
no control of a dealer’s in-house parts exchange policies.
OUT OF WARRANTY:
Customer is to pay for parts, shipping and handling both ways and all labor
charges.
In all cases you must send us the part that needs to be replaced.
Failure to do so may result in your getting the wrong part. We are not
responsible for wrong parts sent if we do not have your part to exchange and verify
correct part numbers.
SHIPPING POLICY:
The following is our shipping policy.
· All shipping
related fees must be prepaid in full. Unless the customer is using Freight collect
or has arranged his/her own freight.
· RMK Motorsports,
LLC can not guarantee delivery schedule.
· RMK Motorsports,
LLC is not responsible for shipping delays.
· RMK Motorsports,
LLC is not responsible for damages occurred during shipping.
· RMK Motorsports,
LLC is not responsible for any extra cost incurred by the customer after the part
has been shipped.
· RMK Motorsports,
LLC is not responsible for return shipping costs and these costs must be included
with the initial part order. If shipping funds are not included the part will not
be shipped.
· RMK Motorsports,
LLC is not responsible for any cancellation incurred cost. All incurred cost due
to cancellation must be paid in full and is not refundable. (Example: If product
or part has left the warehouse and the order is cancelled. The shipping company
will charge freight whenever the product leaves our warehouse.)
Why do you need my part? We need your part for several reasons.
- We need to verify your replacement part is
the correct one to send to you.
- We require the
part back so we may monitor defective parts and notify the correct manufacturer
or potential future problems or recalls.
- We need to verify
that your part is in fact defective. Many times we receive parts that are not defective
at all.
- Items under
warranty must send parts back to get free exchanges.
LIMITED WARRANTY TRANSFERABILITY:
THIS WARRANTY IS NOT TRANSFERABLE.
NO IMPLIED WARRANTIES OR AGREEMENTS:
THERE ARE NO AGREEMENTS OR WARRANTIES, EXPRESSED OR IMPLIED
INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER
THAN THOSE STATED IN THIS AGREEMENT. RMK MOTORSPORTS, LLC SHALL NOT BE RESPONSIBLE
FOR THE PAYMENT OF DAMAGES, OTHER THAN THE SUMS SPECIFIED IN THIS AGREEMENT AND
LIMITED WARRANTY, FOR INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE ARISING FROM INJURY,
LOSS OF USE, LOSS OF TIME, RENTAL VEHICLES, PROFITS, OR INCOME TO THE CUSTOMER AS
A RESULT OF A FAILURE OF ANY COMPONENT OR PART.
NO OTHER AGREEMENT:
There are no other agreements between the parties with regards to the components
purchased except as stated in this agreement & limited warranty.
REPLACEMENT PART: RMK Motorsports, LLC reserves the right to inspect
the defective part before replacing it. In some cases RMK Motorsports, LLC
will require customer to send in the defective part for inspection before exchange
can be made. The inspection process might take from 2-4 business days after
its arrival to the designated inspection office. RMK Motorsports, LLC will decide
if the part in question is defective or otherwise. RMK Motorsports, LLC does
not reimburse shipping fee.
It is the responsibility of the buyer, dealer and distributor
and/or end user, and not RMK Motorsports, LLC. to ascertain, and obey, all applicable
local, state, federal and international laws in regard to the possession, and use,
of any item purchased from RMK Motorsports, LLC. All equipment is sold subject
to Public Law 90-351, Title III, U.S.D., Section 2511, and any local, state or federal
ordinances or international law. Dealers and end users must consult their local,
state & country laws before ordering or purchasing products made or distributed
by RMK Motorsports, LLC. Dealer/Distributor agrees that absolutely no sales
of any of our motorized products will be to minors. By placing an order, the
buyer represents that the products ordered will be used in a lawful manner and that
he/she is of legal age. RMK Motorsports, LLC will not be held liable for the
misuse of any product purchased from us or any of our distributors & dealers.
Purchaser hereby agree to release and forever discharge RMK
Motorsports, LLC, and their agents, servants, employees, officers, directors, trustees
and all other persons or entities acting on their behalf, from any and all claims,
actions, damages, liability, costs or expenses and attorney fees which are related
to, arise out of, or are in any way connected to the participation or use of the
equipment or property supplied by RMK Motorsports, LLC or by presence upon the premises,
whether or not such claims, actions, damages, liability, costs or expenses are caused
by the negligence of the seller or the manufacturer or distributor. By this Agreement,
it is the intention to surrender and waive any rights to sue or exercise any legal
right to seek damages from RMK Motorsports, LLC, and their agents, servants, employees,
officers, directors, trustees and all other persons or entities acting on their
behalf.
Purchaser hereby certifies that he/she is over 18 years of
age. Purchaser has carefully read the foregoing and acknowledges that purchaser
understands and agrees to all of the above terms and conditions. Purchaser has had
the opportunity to ask any and all questions regarding this agreement and the effect
of the same. Purchaser is aware that by ordering and sending payments for any item(s),
purchaser assumes all risks and waives and releases certain substantial rights that
purchaser may have or posses. Purchaser therefore releases all liability and waives
any and all rights purchaser may have in regards to purchases made of product directly
or indirectly from RMK Motorsports, LLC.
This Agreement shall be effective and binding upon my heirs, agents, personal representatives
and assigns.
All parts sent in for exchange should be sent to:
RMK Motorsports, LLC
883 W. Blue Downs St.
Meridian, ID 83642
208.407.8894
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